End-of-Life Pathway with Nurse Next Door
Many older Australians wish to remain in their own home, surrounded by family and familiar comforts, as they near the end of life and the Support at Home End-of-Life Pathway makes this a possibility.
Designed for people with an expected life expectancy of 3 months or less, the End of Life Pathway provides up to $25,000 in dedicated funding for additional in-home care support.
Nurse Next Door can support you and your family with compassionate end of life care at home, delivered with dignity, respect, and a calm, consistent plan, enabling you to live life your way, right to the end.
We Respect
What Matters to You
End-of-life care is not only physical, it’s emotional, relational, and deeply personal. We take time to understand your goals, values, and what dignity looks like for you, so care feels respectful and truly person-centred.
Our role is to help create calm in a difficult time: supporting comfort, reducing stress, and making space for meaningful moments. We can also help your family feel supported and informed, encouraging open, gentle communication as decisions arise.
Above all, we honour your individuality, your choices, your culture, your beliefs, and your right to be cared for in a way that reflects who you are.
Our End-of-Life Pathway Services
Your Care team can provide a range of supports to help you remain at home, with comfort and dignity.
Services are based on your approved plan and align with Support at Home categories. The pathway can fund extra supports such as: Personal care (e.g., showering, dressing, toileting), Domestic assistance (e.g., cleaning, laundry), Meals and meal preparation, shopping and daily routines, Transport, Respite Care and Clinical Supports such as nursing care, plus allied health like OT and physiotherapy where appropriate
Nurse Next Door will put your needs first, so you can spend more time together.
Support Where and
When You Need It
Needs can change quickly at the end of life. Our goal is to respond with the right care at the right time, without delays, confusion, or unnecessary handovers.
We work in close contact with your broader health team to support smooth care coordination and a consistent plan at home. If services need to increase, we can adjust quickly and thoughtfully.
Most importantly, you will never feel alone. Your Nurse Next Door Care Team is here with steady, compassionate support, helping you and your family through each day and night with comfort and peace of mind.
Devoted & Experienced
End-of-Life Support
When a loved one is nearing the end of life, everything can feel urgent and overwhelming. Alongside the emotional weight, there are practical decisions to make, what support is needed right now, who will help day-to-day, and how to keep care consistent as needs change.
That’s where we come in. Your Nurse Next Door Care Team works closely with you, your family, and your treating health professionals (including your GP and palliative care teams) to coordinate support that’s calm, respectful, and responsive.
The End-of-Life Pathway is designed to complement state and territory palliative care services (it doesn’t replace them), helping ensure practical supports are in place at home while specialist teams focus on comfort and symptom management.
Clients accessing state funded palliative care
The End of Life Pathway works alongside state funded palliative care, so you may be able to access both at the same time if eligible. The End of Life pathway is designed to complement, not replace, state services which handle specialised symptom management. They run in parallel to provide comprehensive support.
Clients WITH an existing Support at Home plan
A doctor or nurse practitioner must complete the government's End of Life Pathway form to confirm a prognosis of less than 3 months to live. Your provider must then request an urgent Support Plan review to transition you to the End of Life pathway. As soon as this funding is approved the additional care can be provided.
Clients WITHOUT an existing Support at Home Plan
A doctor or nurse practitioner must complete the governments End of Life Pathway form to confirm a prognosis of less than 3 months to live. You must then request a high priority assessment from My Aged Care by calling 1800 200 422 or applying online. Once the funding is approved you can contact Nurse Next Door to arrange starting services.
Helping you to Understand
Frequently asked Questions
What is the Support at Home End-of-Life Pathway?
It’s a short-term, high-priority Support at Home pathway that helps eligible older people with 3 months or less to live access additional in-home aged care services to support them to remain at home (if they choose).
More information is available on the Support at Home page.
How much funding is available, and for how long?
Around $25,000 over 12 weeks, with the ability to use remaining funds for a total of up to 16 weeks.
Who is eligible?
Eligibility must be confirmed by a doctor or nurse practitioner, including:
- Age - 65+ (or 50+ for Aboriginal and Torres Strait Islander people)
- Life expectancy of 3 months or less
- AKPS score of 40 or less
What is an AKPS score?
AKPS (Australian-modified Karnofsky Performance Status) is a clinical tool used to describe someone’s functional status (how much support they need for daily activities). Eligibility requires a score of 40 or below. A score of 40 is commonly described as being in bed more than 50% of the time (which can also mean “in a chair”).
What services can the pathway cover?
The same types of services available through Support at Home, clinical supports, independence supports, and everyday living supports (e.g., nursing, personal care, cleaning, meals, transport, respite), based on your approved plan.
Does the End-of-Life Pathway replace palliative care?
No. It’s designed to complement state and territory palliative care services, helping bring extra day-to-day support into the home.
Can the End-of-Life Pathway be used more than once?
My Aged Care notes the End-of-Life Pathway can only be used once.
Will there be any costs?
Participants contribute to independence and everyday living services (based on income/assets). Clinical supports (like nursing) are fully funded by the government (no contribution).
Can the funding be used for equipment or home modifications?
My Aged Care notes your plan may include a separate budget for assistive technology (products and equipment). The Department also states participants may access some assistive technology funding but cannot receive funding for home modifications under this pathway.
Where can we get independent help if we have concerns?
The Department fact sheet notes you can contact the Aged Care Advocacy Line (OPAN) on 1800 700 600 for free, confidential support.
Real People, Real Impact
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Delivering a WOW Customer Experience
All the Carers at the Nurse Next Door make it possible to stay in my own home, the carers offer support in every aspect of my life. Everyone from Nurse Next Door is always smiling and happy and it makes me happy and looking forward to having them again.
Leonie Smith
So happy that I found nurse next door, couldn’t have better care and understanding for my mother who with our carer’s help is able to stay at home
Rosaleen Smith
Fantastic team of carers that show compassion and interest in their clients. My Father is always happy with the care and reliability given. The managing Directors are excellent to deal with and lead by example. Thank you Nurse Next Door!
Brad Middlebrook
I was so relieved to find out about Nurses Next Door. It was the help I needed for my parents and having met Krystal and Oscar gave me peace of mind. Nurses next door can cover from nursing capabilities to disability and aged care. I came with specific requirements and they gave exactly what my parents needed - social care, company, and a lot of help from their doctor's appointments. I highly recommend Nurses Next Door and if you live in the North Shore area, Krystal and Oscar can provide you or your loved ones the best care.
Mylene Recio
We engaged NND to help with our Mum as she gets older and everyone is very polite, willing to help and they asked what we wanted, rather than telling us what we needed. Everyone so far has been very nice.
Chris Dickinson
I am enormously grateful for the ongoing support which Nurse Next Door in Ballarat provides for my elderly mother. Their staff are consistently gracious, attentive and caring. Their services are professional and very competently delivered both in their home care and in their administrative arrangements. And their genuine dedication to my mother's well-being is superb.
Paul BEKIER
As an Advisor and Support Coordinator supporting clients that are terminally ill, I have found the team at Nurse Next Door Geelong to have a personal approach, very helpful, responsive and extremely passionate about providing the best outcome for their clients and families. I would highly recommend Nurse Next Door Geelong to anyone looking for quality, professional and personal home care for their loved ones.
Stacy Symons
Keir and her team have very diligently cared for my very dear friend every day for months. I couldn’t ask for a more responsive and caring team. I’ve met a lot of service providers in my time and this team is the best! Great communicators always putting the client at the centre of what they do. Thank you-it’s such important work you do.
Sue Gillieatt
I couldn’t be more thankful for the assistance the Nurse Next Door team has provided for my parents. They have truly gone above and beyond and have done an amazing job caring for my parents in my absence. They are all friendly and approachable. They have also assisted my mother with day to day activities such as grocery shopping and organising appointments. They truly feel like part of the family.
James Mulholland
I 💯 recommend Door Next Door Service Provider to friends, families and to the Community. Since my mom is with this Service I am satisfied with the work and support. The Coordinator always follow up with the support workers and service.
Sina Tuvale
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
