Delivering a WOW Customer Experience
I am very happy with the professionalism shown to me and mine, and also the personal touch , which makes for happy relationships. I wholeheartedly recommend Nurse Next Door to be a provider for Aged Care.
Theresa “Terri” O'Day
Well explained
Meg Marsh
Dealing with Kristy has been efficient, timely and every question I have had has been answered without a hiccup. Care of our Mother is one of the most important and stressful things we have had to do as her children but we feel supported by Nurse next door to treat and care for her as we would, actually they are probably better at it than us. Mum has had Lily, Meg and Eva, coming in to care for her of the morning and she is noticeably happier and more comfortable for the day. I would highly recommend Nurse next door it has made a huge difference for Mum and for us.
Chris Haskins
I found the Nurse Next Door Home Care Services Ryde to be a caring, responsive, flexible and professional service. Everyone that I spoke with at Nurse Next Door were efficient in getting back to me and extremely helpful, as we planned home care services for our mother. I strongly recommend the Nurse Next Door Care Services.
Greg Hand
Nurse Next Door Joondalup have been providing 24/7 care since May 2024. They provide a high quality of care & it's such a relief to know our loved ones are in good hands. The staff are very knowledgeable & very caring. Toral, the Managing Director is always contactable which is important. Thank you Nurse Next Door Joondalup for the amazing services provided.
Christine Susac
Thank you to all the team for caring for my brother through late stage MND. Your staff were exceptional through an extremely difficult time for my brother and our family. We could not have asked for better care. I would highly recommend Kristal who went above and beyond for my brother and the family. Thank you again. We could not have gotten through without you. 🙏
Sarah Harwood
Nurse Next Door Macarthur is awesome! The team is super caring and really takes the time to make sure everything’s good. They’re reliable and easy to talk to, which makes the whole experience way less stressful. If you need home care, these guys are definitely worth checking out.
Ian Lemuel Sanqui
Thank you Nurse Next Door!! A terrific service. Highly recommend. Mum has bonded with the staff, Nurse Elle in particular. Thank you again to all the team, regards Nick K
Nick Kenno
We used the team at Nurse Next Door to assist in picking my grandma up from her nursing home and bringing her to my wedding. Georgia was amazing, and it meant that my nan could attend, not limit the night for other family members and could leave when she was ready. Their impeccable service meant we could enjoy a stress free day/night and know our loved one was well taken care of!
Kirsty Sarge
Nurse Next Door from the initial visit till my Mum passed were outstanding, caring carers is the best way to describe them, i can recommend them highly if you have the need for carers. They are with the loved one the whole time allocated and do the work that is required and more, they are above and beyond.
Raffaele Sellaro
Real People, Real Impact
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Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What does Nurse Next Door do?
Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.
Who is the CEO of Nurse Next Door?
Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.
With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.
What if I need to speak to someone after business hours?
Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.