We Believe You Can Stay at Home
We provide comprehensive Aged Care and NDIS Disability Support services tailored to your needs. Whether it’s support with household tasks, personal care, clinical wound care, or 24/7 in-home care, our experienced nurses and caregivers are here to help.
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Where do you need care?
What is Home Care?
A flexible solution offering a full comprehensive suite of services tailored to your specific needs. We assist with personal care, meal preparation, companionship and more, ensuring you have the support required to live in your own home, on your own terms.
What is Nursing Care?
Clinical support delivered in your own home. We use qualified Registered and Enrolled Nurses to manage wounds, injections, and medication, providing hospital-level expertise to keep you safe and comfortable in your familiar environment.
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What is NDIS Care?
Specialised support for disability participants. We offer flexible services to build capacity and access the community, ensuring Self or Plan-Managed participants achieve their goals with full choice and control.
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What is Support At Home?
We are a government registered Support at Home aged care provider and can help you navigate the system to access this funding . All care is overseen by a Registered Nurse who will design a flexible care plan for your unique needs - this ensures you have professional support.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
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Quality Home Care That’s Personal and Professional
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Quality Home Care That’s Personal and Professional
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Quality Home Care That’s Personal and Professional
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
We Make Getting Care Simple
Instant Connection
Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.
Getting to Know You
A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.
First Visit
We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.
Delivering a WOW Customer Experience
The support and help provided by Nurse Next Door Home Care was invaluable. They were very flexible and helpful to make sure they met the needs of my husband who has a brain injury. They were always professional in their service delivery and provided a high quality of service in a reliable and consistent way.
Rose Powell
After experiencing quite a few months of illness and incapacity, I reluctantly agreed to accept help. It was reassuring and extremely helpful to utilise Nurse Next Door's wonderful services. Much care was taken to match me with appropriate Caregivers who were great to have around and well skilled. I'm now on the road to more recovery but feel more confident about my situation now that I know I will have their support when the need arises. Thank you Keir and team xxx
Debra Hill
So happy that I found nurse next door, couldn’t have better care and understanding for my mother who with our carer’s help is able to stay at home
Rosaleen Smith
Nurse Next Door stepped in to assist with urgent, in-home palliative care when our regular provider failed. They provided a responsive, compassionate and professional service that permitted my mother to die in her own bed, with loved ones around her as she wished. As a health professional myself, based on our experience, I fully recommend them.
Andrew Crane
Tailored supports delivered with empathy and humour. The Ballarat Nurse Next Door team are highly skilled and always go above and beyond.
Sara Sansom
Nurse next door is an excellent company. They not only give the highest quality of care but match the nurse with the clients needs and personality ensuring they provide not physical care but also emotional support. I would recommend them to anyone looking for care of any kind.
Lisa Montgomery
Professional, very capable, qualified and friendly staff. The best care available in my opinion after three years of great service. I thoroughly recommend the Nurse Next Door team.
Craig Warner
I am very happy with the professionalism shown to me and mine, and also the personal touch , which makes for happy relationships. I wholeheartedly recommend Nurse Next Door to be a provider for Aged Care.
Theresa “Terri” O'Day
Caring, wonderful service from Nurses Next Door. I am so grateful for their prompt, courteous, kind and professional manner in which they have helped and looked after me. The Nurses personnel are absolutely the best help I could ever have hoped for in time of urgent and continuing need.
Lorraine Castle
Dealing with Kristy has been efficient, timely and every question I have had has been answered without a hiccup. Care of our Mother is one of the most important and stressful things we have had to do as her children but we feel supported by Nurse next door to treat and care for her as we would, actually they are probably better at it than us. Mum has had Lily, Meg and Eva, coming in to care for her of the morning and she is noticeably happier and more comfortable for the day. I would highly recommend Nurse next door it has made a huge difference for Mum and for us.
Chris Haskins
Real People, Real Impact
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Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What does Nurse Next Door do?
Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.
Who is the CEO of Nurse Next Door?
Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.
With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.
What if I need to speak to someone after business hours?
Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.