24/7 Connected to our Care Team.
We are here for you 365 days a year. Give us a call or fill out the caring consult form.
We Believe You Can Stay at Home
We provide comprehensive Aged Care and NDIS Disability Support services tailored to your needs. Whether it’s support with household tasks, personal care, clinical wound care, or 24/7 in-home care, our experienced nurses and caregivers are here to help.
- All Care Overseen by a Registered Nurse
- Qualified Insured Caregivers You Can Trust
- Live 24/7 Scheduling Support Team
- Reliable Care With Our Attendance Monitoring System
- No Lock-in Contracts
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Where do you need care?
What is Home Care?
A flexible solution offering a full comprehensive suite of services tailored to your specific needs. We assist with personal care, meal preparation, companionship and more, ensuring you have the support required to live in your own home, on your own terms.
What is Nursing Care?
Clinical support delivered in your own home. We use qualified Registered and Enrolled Nurses to manage wounds, injections, and medication, providing hospital-level expertise to keep you safe and comfortable in your familiar environment.
What is NDIS Care?
Specialised support for disability participants. We offer flexible services to build capacity and access the community, ensuring Self or Plan-Managed participants achieve their goals with full choice and control.
What is Support At Home?
We are a government registered Support at Home aged care provider and can help you navigate the system to access this funding . All care is overseen by a Registered Nurse who will design a flexible care plan for your unique needs - this ensures you have professional support.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
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Quality Home Care That’s Personal and Professional
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Quality Home Care That’s Personal and Professional
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Quality Home Care That’s Personal and Professional
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We Make Getting Care Simple
Instant Connection
Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.
Getting to Know You
A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.
First Visit
We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.
Delivering a WOW Customer Experience
If you are unfortunate enough that you require Nursing assistance, you will be pleased to know that Nurse Next Door can take care of your every need. Nurse Next Door have been assisting me on a daily basis for over a year now. I don't know what I would do without them. The staff are always Enthusiastic, Thoughtful and Friendly and have consistently made extra efforts to accommodate all my nursing and medical needs and have consistently provided excellent service. I am very pleased with the quality of service Nurse Next Door provides. Thank you Nurse Next Door for making my life easier.
Chris Gore
Nurse Next Door are professional, reliable and really bend over backwards to help with whatever I need- even at short notice. The nurses and staff are all amazing, always listen and truly care. I am grateful for their assistance and I am very fortunate to have them around when I need them.
Dianne Wilson
Nurse Next Door have made it so much easier for me coping and coming to terms with an SPC and also providing me with excellent guidance on how to care and maintain my SPC when I am home alone. The Care Designer RN made me recognise that I do need to use a walker especially when I am walking longer distances and places I am not familiar with. They have made me comes to terms with it and have given me incentive and empowered me to start walking again using a walker because I love going for my walks. Thank you Nurse Next Door for being there for me. I wouldn't have been able to achieve my independence like I have without your help P.S And they always make me have a good laugh! They do say laughter is the best medicine
K “Craft-passion” Gouvas
Michelle is the most Amazing, compassionate, and caring Nurse who goes above and beyond! I highly recommend Michelle and her team without hesitation! Cared for my husband for his final 2 weeks, and she made me feel we had know each other for a life time! Sharyn
Sharyn Harrison
We engaged Nurse Next Door to check on our 90 year old Dad on a weekly basis after health complications and surgery. They have been exceptional. The care has been fantastic and their communication to us kids on how our father is has been priceless as we live over an hour away from his retirement village. I highly recommend their services.
Mardi Lucas
Caring, wonderful service from Nurses Next Door. I am so grateful for their prompt, courteous, kind and professional manner in which they have helped and looked after me. The Nurses personnel are absolutely the best help I could ever have hoped for in time of urgent and continuing need.
Lorraine Castle
My husband Christopher Holmes using Nurses Next Door 3 times a week. We always receive exceptional service from caring and lovely staff. We would highly recommend the services they provide
Ryan Clarke
Thank you to all the team for caring for my brother through late stage MND. Your staff were exceptional through an extremely difficult time for my brother and our family. We could not have asked for better care. I would highly recommend Kristal who went above and beyond for my brother and the family. Thank you again. We could not have gotten through without you. 🙏
Sarah Harwood
Tailored supports delivered with empathy and humour. The Ballarat Nurse Next Door team are highly skilled and always go above and beyond.
Sara Sansom
Real People, Real Impact
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Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What does Nurse Next Door do?
Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.
Who is the CEO of Nurse Next Door?
Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.
With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.
What if I need to speak to someone after business hours?
Our Care Services Center is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.
How Can We
Make Your Day Happier?
Get started with a free consult
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