We Believe You Can Stay at Home
We provide comprehensive Aged Care and NDIS Disability Support services tailored to your needs. Whether it’s support with household tasks, personal care, clinical wound care, or 24/7 in-home care, our experienced nurses and caregivers are here to help.
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Where do you need care?
What is Home Care?
A flexible solution offering a full comprehensive suite of services tailored to your specific needs. We assist with personal care, meal preparation, companionship and more, ensuring you have the support required to live in your own home, on your own terms.
What is Nursing Care?
Clinical support delivered in your own home. We use qualified Registered and Enrolled Nurses to manage wounds, injections, and medication, providing hospital-level expertise to keep you safe and comfortable in your familiar environment.
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What is NDIS Care?
Specialised support for disability participants. We offer flexible services to build capacity and access the community, ensuring Self or Plan-Managed participants achieve their goals with full choice and control.
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What is Support At Home?
We are a government registered Support at Home aged care provider and can help you navigate the system to access this funding . All care is overseen by a Registered Nurse who will design a flexible care plan for your unique needs - this ensures you have professional support.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
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Quality Home Care That’s Personal and Professional
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Quality Home Care That’s Personal and Professional
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Quality Home Care That’s Personal and Professional
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
We Make Getting Care Simple
Instant Connection
Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.
Getting to Know You
A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.
First Visit
We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.
Delivering a WOW Customer Experience
Everything has been excellent so far. I am pleased with all the caregivers NND has provided me. We did encounter a minor issue once, where a cleaner chose not to dry the floors after mopping. This presents a safety hazard for elderly individuals. I hope that this cleaner received additional training from NND. I understand there is a shortage of caregivers in Australia, and indeed, worldwide. Therefore, it may be challenging to find qualified individuals. However, it is essential for everyone involved in aged care, including cleaners, to be properly educated. Safety is of the utmost importance. I am grateful to Nurse Next Door, fantastic company. Perfect? No, nobody is, but they are human in all aspects. Easy to contact, they listen and always find a solution. For that I am thankful
Monika M.
Agnes and her team helped my father and me as he battled a very aggressive degenerative disease. After going through all the bureaucracy of MyAgedCare and other government departments, it was so much easier to get going with Agnes and the carer who worked with us. They were very attentive to any issues, and reassured us along the way. I very much recommend Nurse Next Door Coffs Harbour, would go with them again in a heartbeat.
L
Have used nurses next door for 3 months found there services and carers excellent. Will recommend to anyone needing caring services 👌
Bill Scibilia
What a great idea, it has been needed for a long time. I have been doing aged care 20years, my family didn’t put my sister in a residential as we looked after her. I see so many people who do not need to be in residential with all the red tape. I have helped my nextdoor neighbours to get assistance at home. Wow keep up the good work.
Julie Stepnell
Supportive and approachable team who are passionate about providing safe and quality care to clients whilst cultivating a positive team culture.
Samantha Murphys
We have been supported by Nurse Next Door for over two years now, and I truly don’t have enough words to express how grateful we are for the care they have given our son. Each and every support worker has shown such genuine kindness, professionalism, and compassion. They have not only supported him with his evening medications, but have taken a real interest in who he is as a person — encouraging his interests, like his artwork, and making him feel seen, valued, and understood. As a parent, there is nothing more important than knowing your child feels safe, supported, and cared for — and this team has given us that peace of mind every single day. The warmth and respect they show goes far beyond what is expected, and it truly means the world to our family. We also deeply appreciate the clear weekly rosters, which bring consistency and reassurance to our routine. We are incredibly thankful for the beautiful care and connection they bring into our home, and would wholeheartedly recommend Nurse Next Door to any family looking for truly compassionate support.
Olga Blake McKenzie
NND gave me excellent support to attend a treatment when I travelled from interstate. Thank you!
Dee Sunyata
Extremely caring people
Peter Price
My husband has required carers for personal care for the last six years we have been using Nurse Next Door since commencing in our area, Nurse Next Door Carers are the best he has had for their empathy knowledge and professionalism. Highly recommended
Faye Gray
It has been our greatest pleasure to work with The Nurse Next Door Home Care Services Macarthur team. We needed to organise some extremely urgent home care and this team made it so easy. From the very first point of contact, the team were friendly, helpful, sympathetic and understanding. They were accommodating and incredibly professional. During our service period, we had interactions with many of the different staff and had a great experience with them all. It is humbling to have had help from truly wonderful team during what was a difficult time for our family. We loved all of the staff that we encountered, We will definitely use this service again if required, and will always recommend to anyone needing home care. The team truly went above and beyond, there was no task to big or too small. Thank you to all of you at Nurse Next Door Home Care Services Macarthur!!!
Amy Cook
Real People, Real Impact
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Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What does Nurse Next Door do?
Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.
Who is the CEO of Nurse Next Door?
Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.
With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.
What if I need to speak to someone after business hours?
Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.