We Believe You Can Stay at Home
We provide comprehensive Aged Care and NDIS Disability Support services tailored to your needs. Whether it’s support with household tasks, personal care, clinical wound care, or 24/7 in-home care, our experienced nurses and caregivers are here to help.
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Where do you need care?
What is Home Care?
A flexible solution offering a full comprehensive suite of services tailored to your specific needs. We assist with personal care, meal preparation, companionship and more, ensuring you have the support required to live in your own home, on your own terms.
What is Nursing Care?
Clinical support delivered in your own home. We use qualified Registered and Enrolled Nurses to manage wounds, injections, and medication, providing hospital-level expertise to keep you safe and comfortable in your familiar environment.
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What is NDIS Care?
Specialised support for disability participants. We offer flexible services to build capacity and access the community, ensuring Self or Plan-Managed participants achieve their goals with full choice and control.
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What is Support At Home?
We are a government registered Support at Home aged care provider and can help you navigate the system to access this funding . All care is overseen by a Registered Nurse who will design a flexible care plan for your unique needs - this ensures you have professional support.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
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Quality Home Care That’s Personal and Professional
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Quality Home Care That’s Personal and Professional
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Quality Home Care That’s Personal and Professional
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
We Make Getting Care Simple
Instant Connection
Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.
Getting to Know You
A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.
First Visit
We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.
Delivering a WOW Customer Experience
Tailored supports delivered with empathy and humour. The Ballarat Nurse Next Door team are highly skilled and always go above and beyond.
Sara Sansom
We have worked closely with the team at Nurse Next Door in Maitland and have always found their communication, responsiveness, and commitment to timely care to be excellent. The staff are consistently professional, approachable, and open to feedback and education. It is a pleasure to collaborate with a team that values quality nursing care and ongoing professional development.
Fabia Fiveash
Nurse next door has had a dramatic impact on my life. The staff are caring, kind and always ready to help. Over the last few months this has enabled me to work at improving my health situation with the support of Nurse Next Door. It is wonderful to know that they are always available to help. I would recommend Nurse Next Door to anyone who needs support with their situation.
Margaret Warby
Nurses are very professional, and cheerful, they make me feel very comfortable and relaxed. They are making my life better by bringing genuine joy in to our house. When they leave for the day I feel confident and happy that they have done everything possible for me during the visit. I am very happy with the service that I am receiving from Nurse Next Door.
Merilyn Cole
I cannot recommend Nurse Next Door highly enough. From my very first interactions from Nurse next door everyone has been kind, professional, and genuinely compassionate and supportive, provideding exceptional care not only for clients but staff aswell. I am.so glad to be part of such an amazing professional team.
Tegan Stace
we are very happy to be able to share one day a week with the beautiful Sally my mum is moving home and Sally has helped mum pack boxes, clean cupboards move things from one place to another mum took a lot of persuasion to except help and now she wishes she had done it sooner, Sally in the very short time has become a great friend to mum and she cant wait for her weekly visit ...THANK YOU SALLY & NURSE NEXT DOOR
lynette feltrin
Can’t thank Keir and her team enough for the incredible care they provide our Mum who has PSP condition and very specific care requirements. Genuine, caring, professional support workers who have formed such a great bond with Mum and our family. From onboarding to the ongoing care and support, they are second to none. We highly recommend Nurse Next Door!
Kelly Goddard
Excellent nurses. Not only do the nurses do what they’re tasked to do, they also give you a boost with their friendly chat and their genuine care...
Nathan AJM
Having reached the point where I could not manage my wife who has NPH , I have been lucky enough to obtain the services of NURSE NEXT DOOR. Right from the initial interview where everything was explained to me, I have been very impressed with the professional approach, kindness and consideration that has been afforded to my wife and I by the management team and carers. The carers bring a sparkle to my wife and to hear her laughing and joking sums up the care and love that they all share with us during this difficult time. Cannot commend everyone highly enough.
John Boyd
Nurse Next Door is a fantastic service designed around keeping people in their homes as long as possible, providing nursing care. This has been one of my favourite jobs in my nursing career. Beautiful clients and an amazing team of nurses and carers supporting our clients around Gippsland.
Nicole Wilhelm
Real People, Real Impact
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Frequently asked Questions
Is Nurse Next Door registered for Support At Home?
Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.
What does Nurse Next Door do?
Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.
Who is the CEO of Nurse Next Door?
Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.
With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.
What if I need to speak to someone after business hours?
Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.
When should we consider 24-hour home care?
Use this list to help you decide if continuous monitoring is something you should consider:
- The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
- The person has difficulty moving around and is at a high risk of falls.
- The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
- The person’s spouse or relative is exhausted from helping day and night.
If one or more of these statements is true, call us for a more thorough Caring Consult.
How much does Nurse Next Door cost?
Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.
We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.
You may also be eligible for Government Funding to help compensate with any finances.
Can I trial Nurse Next Door or do I have to sign a long-term contract?
You are not locked into a long-term contract as a Nurse Next Door client.
To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.
Are your home care services only for Aged Care?
No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more.
Visit our services page to explore our full list of services.
Will I have the same Care Team all the time?
At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.
Does Nurse Next Door conduct a background check for Caregivers?
Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).
Why should I use Nurse Next Door instead of hiring a private caregiver?
While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.