What is Home Care?

A flexible solution offering a full comprehensive suite of services tailored to your specific needs. We assist with personal care, meal preparation, companionship and more, ensuring you have the support required to live in your own home, on your own terms.

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What is Nursing Care?

Clinical support delivered in your own home. We use qualified Registered and Enrolled Nurses to manage wounds, injections, and medication, providing hospital-level expertise to keep you safe and comfortable in your familiar environment.

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What is NDIS Care?

Specialised support for disability participants. We offer flexible services to build capacity and access the community, ensuring Self or Plan-Managed participants achieve their goals with full choice and control.

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What is Support At Home?

We are a government registered Support at Home aged care provider and can help you navigate the system to access this funding .  All care is overseen by a Registered Nurse who will design a flexible care plan for your unique needs - this ensures you have professional support.

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Why Nurse Next Door?

Quality Home Care That’s Personal and Professional

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Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

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It's as Easy as 1 - 2 - 3

We Make Getting Care Simple

Step 1

Instant Connection

Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.

Step 2

Getting to Know You

A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.

Step 3

First Visit

We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.

We're open 24/7
Our Clients Love Us!

Delivering a WOW Customer Experience

5

Incredible care for my totally incapacitated Husband. Everyone is so polite and respectful to him which is not easy as he is difficult. Nothing is too much trouble from Agnes and colleagues.

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5

Have had the Blacktown team look after me for the last four months I think it is after surgery on my neck they've been a great team they've looked after me they've made sure that I've had everything I need before they leave I recommend them to anyone

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5

Our family is enormously grateful to Nurse Next Door, they swung into action, organising urgent care for a family member. Their people are very lovely, trustworthy & extremely capable. We have no hesitation is recommending their services.

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5

The team at Nurse Next Door Melbourne South East are an amazing team of professionals that support with kindness and professionalism. Revital, Heather and the team go above and beyond, and their motto of Our Talent is Caring is more than a motto it is how they provide support.

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5

Magda and all the carers at Nurse Next Door have been fantastic! Their communication has been great, they are reliable and most of all they understand how to best support our family.

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5

I contacted Nurse Next Door (NND) late in 2022 regarding supplementary care services that became necessary in support of my mother. Sacha returned my call and confirmed that NND could meet all of our requirements which were quite extensive and I knew would be challenging. Initially the caregiving requirement was only for a few hours per week but then circumstances changed suddenly and NND were able to quickly scale up to 24x7 for several months. This continues to date. NND were able to sensitively and professionally handle mum's condition. This was important when transporting mum to and from medical appointments - for example dentists, etc. Recently, mum moved from one residential aged care facility to another and NND caregivers proved critical to what was a successful transition. Their smiling familiar faces and ability to coordinate with other parties, in providing continuity of care to mum throughout the transfer, was just brilliant. Sacha's responsiveness never wavered when problems were encountered or the situation required prompt action. Always ready to assist and/or advise. Respectfully offering many insightful suggestions on how to deal with several of the caregiving twists and turns we faced as a family. There was such comfort in knowing that we could rely on Sacha and her team. Over and above the call of duty! Thankyou.

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5

Keir and her team have very diligently cared for my very dear friend every day for months. I couldn’t ask for a more responsive and caring team. I’ve met a lot of service providers in my time and this team is the best! Great communicators always putting the client at the centre of what they do. Thank you-it’s such important work you do.

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5

I have been using the services of Nurse Next Door for my mother for over 2 years now. Mum's weekly carers are so professional and friendly and very bright company for Mum. NND are always flexible and responsive and it puts my mind at ease knowing that Mum's care is top notch and that she is happy in their company. Mum made a decision to stay at home and not move to retirement care. Nurse Next Door has allowed Mum's wishes to be a reality, supporting not only Mum, but we as Mum's family also. I highly recommend Nurse Next Door in Canberra!

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5

I have found nurses next door Keir wonderful to deal with very prompt service and excellent communication looking forward to an awesome working relationship for years to come

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5

Michelle is the most Amazing, compassionate, and caring Nurse who goes above and beyond! I highly recommend Michelle and her team without hesitation! Cared for my husband for his final 2 weeks, and she made me feel we had know each other for a life time! Sharyn

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Our Success Stories

Real People, Real Impact

Frequently asked Questions

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Is Nurse Next Door registered for Support At Home?

Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.

What does Nurse Next Door do?

Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.

Who is the CEO of Nurse Next Door?

Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.

With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.

What if I need to speak to someone after business hours?

Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.

When should we consider 24-hour home care?

Use this list to help you decide if continuous monitoring is something you should consider:

  • The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
  • The person has difficulty moving around and is at a high risk of falls.
  • The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
  • The person’s spouse or relative is exhausted from helping day and night.

If one or more of these statements is true, call us for a more thorough Caring Consult.

How much does Nurse Next Door cost?

Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.

We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.

You may also be eligible for Government Funding to help compensate with any finances.

Can I trial Nurse Next Door or do I have to sign a long-term contract?

You are not locked into a long-term contract as a Nurse Next Door client.

To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.

Are your home care services only for Aged Care?

No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more. 

Visit our services page to explore our full list of services.

Will I have the same Care Team all the time?

At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.

Does Nurse Next Door conduct a background check for Caregivers?

Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).

Why should I use Nurse Next Door instead of hiring a private caregiver?

While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.

Our Care Services Team is available 24/7

How Can We
Make Your Day Happier?