What is Home Care?

A flexible solution offering a full comprehensive suite of services tailored to your specific needs. We assist with personal care, meal preparation, companionship and more, ensuring you have the support required to live in your own home, on your own terms.

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What is Nursing Care?

Clinical support delivered in your own home. We use qualified Registered and Enrolled Nurses to manage wounds, injections, and medication, providing hospital-level expertise to keep you safe and comfortable in your familiar environment.

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What is NDIS Care?

Specialised support for disability participants. We offer flexible services to build capacity and access the community, ensuring Self or Plan-Managed participants achieve their goals with full choice and control.

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What is Support At Home?

We are a government registered Support at Home aged care provider and can help you navigate the system to access this funding .  All care is overseen by a Registered Nurse who will design a flexible care plan for your unique needs - this ensures you have professional support.

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Why Nurse Next Door?

Quality Home Care That’s Personal and Professional

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Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

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It's as Easy as 1 - 2 - 3

We Make Getting Care Simple

Step 1

Instant Connection

Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.

Step 2

Getting to Know You

A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.

Step 3

First Visit

We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.

We're open 24/7
Our Clients Love Us!

Delivering a WOW Customer Experience

5

Thank you to all the team for caring for my brother through late stage MND. Your staff were exceptional through an extremely difficult time for my brother and our family. We could not have asked for better care. I would highly recommend Kristal who went above and beyond for my brother and the family. Thank you again. We could not have gotten through without you. 🙏

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5

We had excellent service from Winnie and team, they guided us throughout the process. What was a daunting situation. From the very first contact to adjusting to our needs. On time, reliable service. Forever grateful to enhance our life to improve the health and to be there for the us in difficult times. Thank you, we would not be where we are today if it was not for NND Canterbury team.

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5

I am very happy with the carers involved with delivering weekly support to assist me in maintaining social connections and well-being

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5

Thank you Zoe and your team for taking such great care of a family member of mine. We were concerned about getting any sort of care at home due to the fact that he can be difficult at times. However, Zoe took the time to allocate the right person for the job and we are so grateful. Thank you!

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5

Nurse next door have been absolutely fantastic in supporting our dad. He needed care post surgery and not only was it provided by Nurse Next Door, but it was done with so much care, attention and gentleness. Highly recommend!

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5

So far all dealings we have had with staff and associated companies of Nurses Next Door have been no fuss, helpful and prompt….we cant fault the service at all. My mum feels so much more at ease now she has such helpful friendly people to assist her!

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5

I have been very fortunate to be employed by Nurse Next Door. I am a highly qualified Enrolled Nurse who has worked in Healthcare for 35 years. This is The Best career decision I’ve ever made! Supporting Clients in the Community is so rewarding. NND have the most Gorgeous Clients which I love supporting in their homes. Most Importantly The Directors Anthony, Sally & Care Director Jo are Amazing. It’s such a pleasure to work for a Company that Truely appreciate You & make You feel like part of the Team. It’s such a pleasure working for a Company that doesn’t treat you like a number 🩷🌸👚

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5

Exceptional care! After my mother-in-law had a stroke, Dee and Shanna from the leadership team visited us right in the hospital to organize a home care plan. My MIL is a fiercely independent woman in her 80s, and we expected her to resist care entirely. Instead, the caregivers were incredibly lovely, thoughtful, and encouraging. Having Registered Nurses oversee everything gave our family total peace of mind. We cannot recommend Nurse Next Door Melbourne North more. Thank you for everything!

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5

I truly believe if you are looking for a disability support service that actually listens & who will respectfully communicate with you with genuine care about you the client and family, The nurse next door is exactly that & more. The carers are all loving and supportive and will help you in any way they can, small or big! The workers at Nurse next door actually will take your worries and lend a helping hand - it is all about the client and the clients needs. They lend a hand to cook home made meals, clean the simply task that made seem abit to much on your plate some times and generally interact with the family as a lending ear. I as a parent couldn’t be more happier & trusting to welcoming these careers into our home & family. Im so grateful to find some where that actually Cares about your quality of care and will support you every step of the way. They care about you and your family as a whole and will work hard at achieving the goals you have for your family member with the empathy to mentally support these challenges, as well as work closely with you so everyone is on the same page. A very supportive service. I highly recommend this service to anyone looking for a loving, genuine & effective support service, Michelle & Laura have our family feel support & immensely cared for.

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5

Saral and the team are undoubtedly who you want to call for all home care services. I know them to go above and beyond the call of duty, because they have a genuine care factor for their clients. You are in the best company when you have Saral and her team.

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Our Success Stories

Real People, Real Impact

Frequently asked Questions

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Is Nurse Next Door registered for Support At Home?

Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.

What does Nurse Next Door do?

Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.

Who is the CEO of Nurse Next Door?

Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.

With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.

What if I need to speak to someone after business hours?

Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.

When should we consider 24-hour home care?

Use this list to help you decide if continuous monitoring is something you should consider:

  • The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
  • The person has difficulty moving around and is at a high risk of falls.
  • The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
  • The person’s spouse or relative is exhausted from helping day and night.

If one or more of these statements is true, call us for a more thorough Caring Consult.

How much does Nurse Next Door cost?

Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.

We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.

You may also be eligible for Government Funding to help compensate with any finances.

Can I trial Nurse Next Door or do I have to sign a long-term contract?

You are not locked into a long-term contract as a Nurse Next Door client.

To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.

Are your home care services only for Aged Care?

No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more. 

Visit our services page to explore our full list of services.

Will I have the same Care Team all the time?

At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.

Does Nurse Next Door conduct a background check for Caregivers?

Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).

Why should I use Nurse Next Door instead of hiring a private caregiver?

While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.

Our Care Services Team is available 24/7

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Make Your Day Happier?