What is Home Care?

A flexible solution offering a full comprehensive suite of services tailored to your specific needs. We assist with personal care, meal preparation, companionship and more, ensuring you have the support required to live in your own home, on your own terms.

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What is Nursing Care?

Clinical support delivered in your own home. We use qualified Registered and Enrolled Nurses to manage wounds, injections, and medication, providing hospital-level expertise to keep you safe and comfortable in your familiar environment.

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What is NDIS Care?

Specialised support for disability participants. We offer flexible services to build capacity and access the community, ensuring Self or Plan-Managed participants achieve their goals with full choice and control.

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What is Support At Home?

We are a government registered Support at Home aged care provider and can help you navigate the system to access this funding .  All care is overseen by a Registered Nurse who will design a flexible care plan for your unique needs - this ensures you have professional support.

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Why Nurse Next Door?

Quality Home Care That’s Personal and Professional

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Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

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It's as Easy as 1 - 2 - 3

We Make Getting Care Simple

Step 1

Instant Connection

Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.

Step 2

Getting to Know You

A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.

Step 3

First Visit

We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.

We're open 24/7
Our Clients Love Us!

Delivering a WOW Customer Experience

4

We have been supported by Nurse Next Door for over two years now, and I truly don’t have enough words to express how grateful we are for the care they have given our son. Each and every support worker has shown such genuine kindness, professionalism, and compassion. They have not only supported him with his evening medications, but have taken a real interest in who he is as a person — encouraging his interests, like his artwork, and making him feel seen, valued, and understood. As a parent, there is nothing more important than knowing your child feels safe, supported, and cared for — and this team has given us that peace of mind every single day. The warmth and respect they show goes far beyond what is expected, and it truly means the world to our family. We also deeply appreciate the clear weekly rosters, which bring consistency and reassurance to our routine. We are incredibly thankful for the beautiful care and connection they bring into our home, and would wholeheartedly recommend Nurse Next Door to any family looking for truly compassionate support.

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5

The team are absolutely amazing. We needed some support in a hurry and the team were able to have a customised support plan and schedule put in place incredibly quickly. The commnunication and engagement from Rhomee and team was next level, and never left us in doubt where things were at and allowed issues to be dealt with efficiently. Thank you!

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5

Supportive and approachable team who are passionate about providing safe and quality care to clients whilst cultivating a positive team culture.

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5

I have used this service on a number of occasions for my Mum. I can highly recommend them. They are professional yet personable, dependable and accommodating. The staff are really wonderful with her, making cups of tea to hand massages, nothing seems too much trouble. Love this company!

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5

Nurse Next Door Hawkesbury Hills truly came to our rescue when Mum and I needed support. As Mum’s dementia progresses and her cognitive abilities decline, their team of caring, compassionate and supportive caregivers have been incredible. They spend quality time with Mum, whether that’s taking her on outings or simply keeping her company, which has made such a difference in easing the load on me as her full-time carer. They’re also so easy to communicate with, and they manage everything seamlessly, including the budget, which takes a huge weight off my shoulders. I’m very grateful to the whole team for their ongoing support.

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5

I have had Nurse Next Door Brisbane support me for the last 10 months. I find them very reliable and considerate. Always on time, they do what I ask of them and take initiative. Easy to contact. I would recommend their service for anyone in need of support. All the above and can’t fault them and will only get better with their care. Sincerely, Bruce 😉

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5

We are really happy with the Service. The nurses are incredible and so helpful in every detail always happy to help any way possible. They are always on time and are very kind happy nurses. I can’t recommend them enough.

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5

I cannot express enough gratitude for the outstanding care provided by Nurse Next Door for my Mum. From the very first interaction, the team demonstrated exceptional professionalism, compassion, and dedication. The carers were not only highly skilled and knowledgeable but also incredibly kind and empathetic. They treated my Mum with the utmost respect and dignity, always ensuring her comfort and well-being. Their personalized approach made a significant difference, tailoring care to meet her specific needs and preferences. Communication with the agency was always seamless. They were responsive, accommodating, and proactive in keeping me informed about my Mum's care and any necessary adjustments. This provided our family with great peace of mind, knowing that Mum was in safe and capable hands. Special thanks to Tim and Felicity for their unwavering patience, warmth, and support. They went above and beyond in their duties, creating a nurturing and positive environment for Mum. Their dedication truly made a difference during a challenging time. I highly recommend Nurse Next Door to anyone in need of exceptional care for their loved ones. Their commitment to excellence is truly commendable, and I am forever grateful for the compassionate care they provided to my Mum. Thank you, Nurse Next Door for your outstanding service! Lisa

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5

The service was excellent. The support workers and nurses who I spoke to on the phone were very helpful and polite. They found support for my client in the same day. I would highly recommend their services. If you need support in your own home for a loved one or client the staff are professional but caring.

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5

Fantastic service, timely and always with smiles. always a prompt response. Highly recommend.

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Our Success Stories

Real People, Real Impact

Frequently asked Questions

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Is Nurse Next Door registered for Support At Home?

Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.

What does Nurse Next Door do?

Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.

Who is the CEO of Nurse Next Door?

Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.

With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.

What if I need to speak to someone after business hours?

Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.

When should we consider 24-hour home care?

Use this list to help you decide if continuous monitoring is something you should consider:

  • The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
  • The person has difficulty moving around and is at a high risk of falls.
  • The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
  • The person’s spouse or relative is exhausted from helping day and night.

If one or more of these statements is true, call us for a more thorough Caring Consult.

How much does Nurse Next Door cost?

Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.

We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.

You may also be eligible for Government Funding to help compensate with any finances.

Can I trial Nurse Next Door or do I have to sign a long-term contract?

You are not locked into a long-term contract as a Nurse Next Door client.

To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.

Are your home care services only for Aged Care?

No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more. 

Visit our services page to explore our full list of services.

Will I have the same Care Team all the time?

At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.

Does Nurse Next Door conduct a background check for Caregivers?

Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).

Why should I use Nurse Next Door instead of hiring a private caregiver?

While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.

Our Care Services Team is available 24/7

How Can We
Make Your Day Happier?