What is Home Care?

A flexible solution offering a full comprehensive suite of services tailored to your specific needs. We assist with personal care, meal preparation, companionship and more, ensuring you have the support required to live in your own home, on your own terms.

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What is Nursing Care?

Clinical support delivered in your own home. We use qualified Registered and Enrolled Nurses to manage wounds, injections, and medication, providing hospital-level expertise to keep you safe and comfortable in your familiar environment.

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What is NDIS Care?

Specialised support for disability participants. We offer flexible services to build capacity and access the community, ensuring Self or Plan-Managed participants achieve their goals with full choice and control.

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What is Support At Home?

We are a government registered Support at Home aged care provider and can help you navigate the system to access this funding .  All care is overseen by a Registered Nurse who will design a flexible care plan for your unique needs - this ensures you have professional support.

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Why Nurse Next Door?

Quality Home Care That’s Personal and Professional

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Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Quality Home Care That’s Personal and Professional

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It's as Easy as 1 - 2 - 3

We Make Getting Care Simple

Step 1

Instant Connection

Your call is answered by a live person at any time, day or night. We are available 24/7, 365 days of the year. We listen to your needs, whether that’s for Support At Home, Home Care, NDIS Disability Support or Nursing Care.

Step 2

Getting to Know You

A Care Designer meets with you to assess your needs and preferences before creating a Care Plan tailor-made for you. We match you with the perfect caregiver with the right skills, a kind heart and a personality you’ll love.

Step 3

First Visit

We aim to send the same Caregiver every visit so you can grow your relationship with your perfect match Caregiver from day one. Our team stays in touch, monitoring care and making tweaks as needed throughout your care journey.

We're open 24/7
Our Clients Love Us!

Delivering a WOW Customer Experience

5

When my mother was rendered incapable after some mini-strokes, and before she could be moved into full-time care, we used the services of Nurse Next Door to provide 24 hour nursing at home. We were delighted with both the quality of care they provided, and in their organisation and administration. They claim to provide "peace of mind" and in my experience they did exactly that. I can whole-heartedly recommend them.

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5

Nurse Next Door Joondalup have been providing 24/7 care since May 2024. They provide a high quality of care & it's such a relief to know our loved ones are in good hands. The staff are very knowledgeable & very caring. Toral, the Managing Director is always contactable which is important. Thank you Nurse Next Door Joondalup for the amazing services provided.

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5

We are incredibly grateful for the care and support our elderly Mum receives. The team is always friendly, kind and professional, treating her with genuine respect and compassion. What stands out is the way they encourage Mum to maintain her independence while providing support whenever she needs it. This has given her confidence to continue living in her own home, knowing she has caring people there to help. The staff consistently go above and beyond, communicating well with our family and ensuring Mum’s wellbeing is always the priority. It gives us peace of mind knowing she is in such capable and caring hands. We highly recommend this service to anyone looking for an aged care service that truly values dignity, independence and personalised support.

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5

Kristy and her team were absolutely incredible helping me to set up 24/7 Care in an extremely short period of time. The staff were so kind, caring and respectful. Brilliant service providing dignity and respect for a family friend. There are no words to describe how grateful I am for your help. Truly fabulous service. Would highly Recommend to anyone. I am a nurse myself. Would trust this team to care for me, My Family and friends. 🥰

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5

I cannot express enough how deeply grateful I am for the outstanding services provided by this company. Their team has consistently demonstrated professionalism, punctuality, and genuine compassion. Every visit is carried out with remarkable care and respect, ensuring that all my needs are met with dignity and warmth. Their assistance with showering, personal care, and evening services has truly made a positive difference in my daily life. The staff are not only reliable and efficient but also kind-hearted and attentive to every detail. It’s rare to find a service provider that combines such exceptional professionalism with genuine human kindness. I wholeheartedly recommend this company to anyone seeking trustworthy, high-quality disability support services. They have truly set a gold standard for care and reliability. Truely multicultural German italianevenjaapanese

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5

★★★★★ Exceptional Care and Support - Nurse Next Door provided outstanding care for my client during her recovery, and I couldn't be more grateful for their professionalism and compassion. From the start, Jessica and her team were attentive, kind, and incredibly supportive. They went above and beyond to ensure the client's needs were met, and their approach made a difficult time so much easier to manage. Their team’s communication was excellent—they kept us informed every step of the way and made sure we felt confident and reassured throughout the process. My client was treated with such dignity and kindness, and it’s clear that this team truly cares about their clients. We’re so grateful for everything they did and will absolutely turn to Nurse Next Door again if we ever need nursing services in the future. I Highly recommend their services to anyone looking for professional and compassionate care!

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5

Extremely reliable. Participant is very happy with support.

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5

Caring compassionate professional gentle with good assessment and communication skills Very positive experience

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5

We have been with Nurse Next Door for 2 years since they were able to bring Mum home from hospital after a fall during the Covid Lockdowns. They have become more than carers (although they are a help with some of her housework) they are now friends. They chat with her and take her places which she loves, even getting up early to take her to the balloons! As I am in Melbourne it is a great comfort to know there is someone there with her everyday.

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5

Would highly recommend this service. Our experience was beautiful and thank Nurse Next Door for their support during this difficult time.

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Our Success Stories

Real People, Real Impact

Frequently asked Questions

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Is Nurse Next Door registered for Support At Home?

Yes, Nurse Next Door is a government registered home care provider and can supply all your Support At Home care needs.

What does Nurse Next Door do?

Nurse Next Door provides reliable professional in-home care services to help you stay independent at home for longer. From companionship to nursing care, our team is available from a few hours a week, to round the clock 24/7 care. Whatever you need, we develop a care plan that centres around your unique needs.

Who is the CEO of Nurse Next Door?

Amber Biesse is the CEO of Nurse Next Door Australia. She is a compassionate leader and dedicated leader.

With a focus on Nurse Next Door's core values, Amber has grown the company to 70+ locations during her time.

What if I need to speak to someone after business hours?

Our Care Services Centre is open 24/7. Call anytime, and one of our Care Services Specialists will be happy to assist you.

When should we consider 24-hour home care?

Use this list to help you decide if continuous monitoring is something you should consider:

  • The person doesn’t sleep through the night (or gets up more than 2-3 times per night).
  • The person has difficulty moving around and is at a high risk of falls.
  • The person was recently (or is about to be) discharged from the hospital and needs constant monitoring.
  • The person’s spouse or relative is exhausted from helping day and night.

If one or more of these statements is true, call us for a more thorough Caring Consult.

How much does Nurse Next Door cost?

Nurse Next Door's services vary in price depending on the level of care required and the Nurse Next Door Care team that services your area. To get a better idea of pricing in your area, speak to one of our Care Services Specialists, we're open any time, 24/7.

We also offer a complimentary Caring Consult, during which one of our Care Designers, who is a Registered Nurse, will help you determine the amount of care you may require. We'll then work with you to balance your budget and needs and find a home care option for you.

You may also be eligible for Government Funding to help compensate with any finances.

Can I trial Nurse Next Door or do I have to sign a long-term contract?

You are not locked into a long-term contract as a Nurse Next Door client.

To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult. One of our care designers will visit your home to assess your needs and design a care plan with you, including frequency and duration of care.

Are your home care services only for Aged Care?

No. We provide home care services to people of all ages. In addition to aged care, we provide home care services for disability support, post-operative care and more. 

Visit our services page to explore our full list of services.

Will I have the same Care Team all the time?

At Nurse Next Door, we strive to provide consistent care with regularly assigned caregivers. If your Caregiver isn’t available, we will ensure a suitable replacement that meets your unique needs.

Does Nurse Next Door conduct a background check for Caregivers?

Yes, all Nurse Next Door Caregivers are carefully screened with police checks, vulnerable sector checks and reference checks. Prior to hiring we verify our Caregivers' credentials and experience. On an annual basis, we verify that every Nurse is registered and in good standing with The Australian Health Practitioner Regulation Agency (AHPRA).

Why should I use Nurse Next Door instead of hiring a private caregiver?

While private caregivers also offer personalised care, we go beyond that by matching you with the perfect Caregiver and providing a reliable system you can trust. Our 24/7 live support and activity monitoring system ensures you receive reliable, quality care every visit.

Our Care Services Team is available 24/7

How Can We
Make Your Day Happier?