Home Care Services in Northern Rivers, NSW

Nurse Next Door provides home care that's Making Lives Better, in your own home, on your own terms, for aged care and disability support

Live 24/7 Scheduling Support Team
Qualified and Insured Caregivers
Registered Nurses and Enrolled Nurses
No Lock-in Contracts

Book Your Free Caring Consult

Nurse Next Door Services

It's about caring, not just health care. That's why we're here to help get you back to doing the things you love. Whether it's a little help around the house with meal preparation or medication reminders, let us do the caring.

Live 24/7 Scheduling Support

With fast, easy access, we’re always just a phone call away.

Qualified & Insured Caregivers

Find the perfect match. All in home caregivers are kind, trained and insured.
Learn more.

Dementia & Alzheimer's Care

Get total peace of mind with caregivers experienced in accommodating age-related challenges.
Learn more.

NDIS Disability Care

We support clients to maintain their independence in their own home, on their own terms. From assistance with daily life activities to social and community participation, our experienced team offer a personalised tailored plan to match the unique needs of each individual.
Learn more.

Continuity of Care

You’ll always be covered by a familiar caregiver, even with a tricky schedule.
Learn more.

Full-Spectrum Home Care

Our caregivers provide housekeeping, cooking and grooming to transportation and medical care.

Care Management

We manage every step, including planning and monitoring physical and emotional health.
Learn more.

No Long-term Contracts

You should never feel ‘stuck’. Short-term or long-term, all home care assistance is flexible.

We're Local!

Our Nurse Next Door office inNorthern Rivers is available to help 24/7.

Some of the communities we serve:

Lismore
Lennox Head
Byron Bay
Kyogle
Murwillumbah
Mullumbimby
Pottsville
Hastings Point
Ballina
Kingscliff

To see other communities served by neighbouring branches, please click here.

It's as Simple as 1, 2, 3!

1
Contact Us

Call us anytime to book a FREE Caring Consult. Service can start in as little as 48 hours.
2
Free Caring Consult

Our Care Designer comes to you. We assess your needs and answer any questions you have.
Learning about you allows us to send a perfect match Caregiver.
3
First Visit

You'll always be covered by a familiar Caregiver — selected for you to match your needs and personality. We ensure your Caregiver is someone you can trust.

Book Your Free Caring Consult

Lauren Macdonald & Glen Parsons

Nurse Next Door Northern Rivers

1300 600 247
southerngoldcoast@nursenextdoor.com.au

Our Story

Making Lives Better®

Owned and operated by Gold Coast locals Lauren Macdonald and Glen Parsons, Nurse Next Door Home Care Services Southern Gold Coast proudly serves the community from Broadbeach all the way down to Tweed Heads, including Springbrook and surrounding areas, offering home care that’s Making Lives Better®.

Born and bred on the Gold Coast, Lauren is an outdoors person who loves the natural environment, especially the ocean. Family is most important to her, driving her passion to do home care differently in her local community and make it possible for older Australians and those living with a disability to remain in their own home, connected with family, friends and community, for as long as they choose.

Lauren’s promise is to do whatever it takes to bring you peace of mind that you, or your loved ones, are happy and safe at home.

Happier Ageing

Making Lives Better®

Lauren’s promise is to do whatever it takes to bring you peace of mind that you, or your loved ones, are happy and safe at home.

Happier Ageing

Like everyone at Nurse Next Door, Lauren believes that every age counts. She infuses our Happier Ageing® philosophy of care into everyone she cares for, no matter their age or ability, with one simple question:

“What did you use to love doing that you no longer do?”

From your Caring Consult through to the development of your Care Plan, Lauren will help you reconnect with your interests, hobbies and passions that you may have lost along the way.

Our Talent is Caring

Lauren’s team of qualified, trusted and extraordinary nurses and caregivers live and breathe Nurse Next Door’s core values, including admiring people and being passionate about making a difference, and are all happy and naturally caring people who love making others smile. Lauren carefully matches caregivers based on your individual needs and is confident that you will receive the best care in the Southern Gold Coast.

Nurse Next Door Southern Gold Coast provides care services, including dementia and Alzheimer’s care, assistance with activities of daily living (ADLs), nursing care or simply companionship, 7 days a week, 24 hours day, to suit your needs – all with no long-term contracts. Nurse Next Door knows that having a live person to speak with can make a world of difference when there is an emergency, so our care services centre is always available 24/7.

Are you compassionate and do you love Making Lives Better®? Please see our Careers page for information about employment opportunities.

Rated 5 out of 5 stars based on 6 Google reviews

My husband Christopher Holmes using Nurses Next Door 3 times a week. We always receive exceptional service from caring and lovely staff. We would highly recommend the services they provide

Ryan Clarke

Nov 2024

I have been with working with Nurse Next Door for 1.5 year now. As new graduate nurse, I was a bit worried to work in the community, but always feel supported by the clinical and management team. My schedule is made around my availability and the area manager always tries her best to make it happen for last minute changes. I have been working in the aged care and disability industry for a while and can honestly say that the owners of NND are very caring, always put clients needs first and value their staff. What I like the most is how approachable they are, always happy to help and listen. Although English is my second language, I have never had any bad experience. I truly recommend NND to everyone who is looking for a different company to join the pink family.

Alenka Tomše

Sep 2022

I have worked in residential care for over 10 years and decided to make the change to community. I have now worked for NND for nearly 2 years and absolutely love it. Management are so approachable and supportive in my role working in community. I feel supported 100% to make the client’s experience unique and fulfilling to them. I have gone to management about things outside of the box that I would like to do with client and they have supported me and guided that to happen every time with out fail. I feel so fulfilled in my job especially when I see the smile on a clients face when we make their wishes come true. I only wish I had come to NND sooner

Petra O'Brien

Sep 2022

Having worked with NND from the beginning as a support worker, I have had the privilege of watching them grow; and continue to do so. The management team have always been approachable and open to ideas. Their ability to find quality care staff, with varying degrees of experience and backgrounds, is outstanding. Every client I work with has made comment on this matter. Here's to further growth and plenty of fun times.

Matthew Dybing

Sep 2022

We engaged the services of Nurse Next Door Gold Coast in January this year to assist my elderly mother with her recovery from major surgery. The level of service and care that my elderly mother received from Lauren, Julie and her wonderful team of nurses, was second to none. They were genuinely caring, compassionate and kind and whenever they had any down time, they would busy themselves cleaning Mum's cupboards, vacuuming, mopping....you name it, they did it. It was wonderful for me to be able to go to work, knowing that Mum was in such good hands in her own home. I cannot speak highly enough of the amazing service Nurse Next Door gave us, especially at such a worrying and emotional time when Mum's health took such an unexpected turn for the worst. If we ever need assistance again for Mum, Nurse Next Door will undoubtedly be our preferred option. Thank you again to Lauren, Julie and the girls.

Lyn Brodbeck

Sep 2021

Lauren and her lovely team of nurses went above and beyond for my client. He had oral surgery and required a registered nurse to look after him during the night. The nurses were exceptional, thorough, punctual, caring and handled the family dynamic very well. I will definitely recommend and use nurse next door again.

Courtney Scott

Sep 2020

Frequently Asked Questions

What services do you offer?

Nurse Next Door offers a variety of different in home services. Here are some of the popular services we include but are not limited to:

Do you provide services for people on the NDIS?

Yes, Nurse Next Door provides services for people on the NDIS, ranging from simple caregiving duties to working with participants requiring High Intensity supports and complex nursing needs. We work with Support Coordinators and directly with participants to ensure care needs are met.

To learn more go to our Disability Support Page.

Is Nurse Next Door a Government Approved Home Care Package Provider?

Yes, Nurse Next Door is a Government Approved Home Care Package Provider.

To learn more go to our Home Care Package Page.

Why should I use Nurse Next Door instead of hiring a private caregiver?

Finding the right kind of senior home care can be difficult but at Nurse Next Door we make sure you know exactly what you will be receiving with our services. Here are some of the questions you should consider prior to making that decision:

What kind of background and screening checks can you do on your own for a caregiver?

All Nurse Next Door Caregivers are carefully screened with police checks and, if applicable, Working with Children and Disability Screening Checks. We confirm our Caregivers' educational credentials and verify upon hire and annually, that every nurse is registered and in good standing with AHPRA. If you hire a caregiver privately, you will need to perform background checks and screening yourself.

If my caregiver is unavailable, who will fill in?

At Nurse Next Door, we ensure there is a replacement when one of our Caregivers becomes unavailable. We believe in continuity of care and will contact you to inform you of a Caregiver change. If you hire a caregiver privately, it may be difficult to find a replacement caregiver depending on how much notice is given.

Will I have the same Caregiver or Nurse all the time?

At Nurse Next Door, we strive for consistency of care and provide regularly assigned Caregivers. Our goal is to find the perfect match between our clients and Caregivers based on their needs, hobbies, and interests. Caregiver consistency is essential to building strong relationships, and delivering on our philosophy of Happier Ageing.

Do I have to sign a long-term contract?

You are not locked into a long-term contract. You may cancel care from us at anytime — we just need a minimum of 7 days notice to cancel services without any cost.

To try out Nurse Next Door, just contact us to book a complimentary, no-obligation Caring Consult™. We believe in making things easy for you. One of our Care Designers will visit your home to assess your needs and design a care plan with you, which will including frequency and duration of care.

What if I need to speak to someone after business hours?

Our Care Services Center is open around the clock – 24 hours a day, 7 days a week. You can call at any time and one of our Care Services Specialists will be happy to assist you.

To find out more call 1300 600 247

How much does Nurse Next Door cost?

Nurse Next Door offers both caregiving and nursing services and prices vary depending on the time and day of the week. To get a better idea of price, speak to one of our Care Services Specialists — we're open any time 24/7.

We also offer a complimentary Caring Consult™, where one of our Care Designers will help you determine the amount of care you may require. We'll work with you to balance your budget and needs to find a home care option for you.

Get Started with a Free Caring Consult

If you are looking for a job please visit our Careers Page to apply
Full Name*
Phone number*
How did you hear about us?*
Email address*
Suburb & Postcode where care is needed*
Funding Type*
How can we help you with your care?*
By clicking on submit, you approve that the information you entered will be transmitted via email, and understand that information provided should not be considered medical advice or treatment.

Viewing Northern Rivers, NSW

Home Care Services in Northern Rivers, NSW

Nurse Next Door Services

Live 24/7 Scheduling Support

Qualified & Insured Caregivers

Dementia & Alzheimer's Care

NDIS Disability Care

Continuity of Care

Full-Spectrum Home Care

Care Management

No Long-term Contracts

We're Local!

It's as Simple as 1, 2, 3!

1
Contact Us

2
Free Caring Consult

3
First Visit

Lauren Macdonald & Glen Parsons

Our Story

Rated 5 out of 5 stars based on 6 Google reviews

Frequently Asked Questions

What services do you offer?

Do you provide services for people on the NDIS?

Is Nurse Next Door a Government Approved Home Care Package Provider?

Why should I use Nurse Next Door instead of hiring a private caregiver?

Will I have the same Caregiver or Nurse all the time?

Do I have to sign a long-term contract?

What if I need to speak to someone after business hours?

How much does Nurse Next Door cost?

Get Started with a Free Caring Consult

Looking for home care?

Call Us Now

Looking for a career?

Looking for home care?

1300 600 247

Looking for
a career?

Apply Online

Home Care Services in Northern Rivers, NSW

Nurse Next Door Services

Live 24/7 Scheduling Support

Qualified & Insured Caregivers

Dementia & Alzheimer's Care

NDIS Disability Care

Continuity of Care

Full-Spectrum Home Care

Care Management

No Long-term Contracts

We're Local!

It's as Simple as 1, 2, 3!

1Contact Us

2Free Caring Consult

3First Visit

Lauren Macdonald & Glen Parsons

Our Story

Rated 5 out of 5 stars based on 6 Google reviews

Frequently Asked Questions

What services do you offer?

Do you provide services for people on the NDIS?

Is Nurse Next Door a Government Approved Home Care Package Provider?

Why should I use Nurse Next Door instead of hiring a private caregiver?

Will I have the same Caregiver or Nurse all the time?

Do I have to sign a long-term contract?

What if I need to speak to someone after business hours?

How much does Nurse Next Door cost?

Get Started with a Free Caring Consult

Looking for home care?

Call Us Now

Looking for a career?

Looking for home care?

1300 600 247

Send us an email

Looking fora career?

Apply Online

Get Started with a Free Caring Consult

1
Contact Us

2
Free Caring Consult

3
First Visit

Looking for
a career?