Ongoing Care Management
Nurse Next Door aims to provide the most comprehensive in home aged care and disability support services program for you and your loved ones including our family case management program.Ask for Care
From the moment you are introduced to your home care team, we will pair you with a team of qualified insured caregivers, lead by a Care Designer who is a Registered Nurse, to look after all aspects of your care and happiness.
Our aged care and disability support management services team and your designated Care Designer will be responsible, not only for your initial assessments, but for your continual and ongoing well-being. You can think of your caregiver as your very own ‘professional relative’ who genuinely cares about your health and cohesiveness of your care.
Nurse Next Door’s aged care and disability support management program ensures your care designer will be with you and support you long after your first introduction. Your caregiver will assist you in navigating difficult topics and complex issues, compassionately address any emotional concerns you or your loved ones may have, and be with you to select your amazing care team. Your caregiver will also help you make short and long-term plans for your in-home care needs.
Your care designer is responsible for supporting you in all aspects of your home care program. They will be there to organise your health assessments so we can provide the highest care possible for your specific needs. Additionally, they will coordinate your continuity of care to make sure you have the perfect match caregiver and a consistent home care team. The care designer will strongly advocate on your behalf for all of your health needs so you know someone always has your best interests at heart and will be with you every step.
If you have had an injury, your care designer will be in contact with your care facilities, hospital, and your doctor’s office. The care designer is the glue holding everyone together so you can rest assured knowing your health providers, family and caregiver will always be on the same page with regards to your care.
Out of Town
If your family happens to live out of town or are away on vacation at any point, your care designer will ensure they are provided all updates with regards to your well-being. They will also check-in frequently to keep your loved ones up to date on your health and care progress to eliminate any extra stress or worry.
Open and consistent communication is important to us at Nurse Next Door. Your family will have convenient on-going access to our 24/7 Care Services Center. If our Care Designers are busy out in the field, you will always have someone to speak with who knows about your particular case.
Nurse Next Door’s ongoing care management program is designed to meet your every need. We’ll go above and beyond to select a caregiver whom you and your family can trust and rely on through every stage of your care.
The Caring Journal
The Caring Journal is full of informative resources and client stories. With a focus on the positive side of ageing, we hope our blog inspires you to embrace our Happier Ageing philosophy of care that will help you to remain in your own home, on your own terms, because there really is no place like home.
Read our latest blogs here.